Grand Hyatt Shenzhen
Complete Hotel Guide
A premium 5-star hotel in Futian CBD's heart, adjacent to the Shenzhen Convention & Exhibition Center, offering international buffet, top-tier steakhouse, infinity pool, and spa center. Book room + dining packages on Klook and save 20% or more.
1. Quick Overview
| Hotel Grade | 5-star luxury hotel (Hyatt Hotels Group) |
|---|---|
| Address | China Zun International Trading Plaza, Futian District, Shenzhen |
| Nearest Metro | Huacheng Center Station (Lines 1/4), Exit A, 5-minute walk |
| Rooms | 461 rooms and suites (floors 32–38) |
| Buffet Pricing | Lunch from ¥388 / Dinner from ¥488 (better rates on Klook packages) |
| From Hong Kong | High-speed rail West Kowloon → Futian Station 14 min / Futian Port 10-min drive |
2. Why Choose Grand Hyatt Shenzhen
Shenzhen, the technology and business hub of the Greater Bay Area, is home to numerous high-end hotels. Yet Grand Hyatt Shenzhen stands out for its prime Futian CBD location, Hyatt's globally recognized quality standards, and exceptional value — making it a top choice for both business and leisure travelers.
For Hong Kong visitors, the appeal is even stronger. A comparable 5-star hotel in Hong Kong costs HK$2,500–4,000 per night — here you pay half or a third of that price for the same level of luxury. Combined with the 14-minute high-speed rail connection, weekend escapes from Hong Kong to the Grand Hyatt have become a popular ritual for many locals.
Key highlights:
- Unbeatable location: Located in Shenzhen's CBD core at China Zun, adjacent to the Convention & Exhibition Center. Shopping, dining, and business facilities are all within steps.
- Elevated views: All rooms occupy floors 32–38 with panoramic city vistas, including views of Futian skyline and Lianhua Mountain Park.
- Outstanding dining: Multiple restaurants covering international buffet, refined Cantonese, premium steakhouse, and lobbying afternoon tea service.
- Complete facilities: Infinity pool, fully-equipped spa center, 24-hour fitness center.
3. Room Types Explained
The hotel features 461 rooms and suites, all located on floors 32–38, guaranteeing open city views for every guest. The design blends modern minimalism with Chinese elements; room sizes start at 42 sqm — spacious by Shenzhen 5-star standards.
Grand Room (Standard)
42 sqm with queen or twin beds, separate shower and bathtub, Nespresso coffee machine, 55-inch smart TV. Ideal for short business stays or couples' weekend getaways.
Grand Deluxe Room
50 sqm on higher floors with expanded city views, premium toiletries, mini bar, and separate work area. Perfect for guests prioritizing room quality.
Club Room (Executive)
50 sqm with Grand Club lounge access, including daily breakfast, afternoon tea, evening cocktail hour (17:30–19:30), and dedicated concierge. The signature draw: complimentary red wine, white wine, and beer during evening hours — a benefit worth the room price difference alone.
Suites
From 72 sqm junior suites to 200+ sqm presidential suites with separate living areas, dining zones, and walk-in closets. Ideal for families or high-level business entertainment.
4. Dining & Cuisine
Grand Hyatt Shenzhen's dining is among its greatest strengths — excellent enough to visit even without staying overnight. Klook packages bundling room + buffet are typically the best value combinations.
The Market (All-Day Restaurant)
The hotel's signature buffet with open kitchens serving Chinese, Japanese, Southeast Asian, and Western dishes. Live seafood highlights — Boston lobster, oysters, king crab — are the stars. Weekend dinners include champagne service, making it one of Shenzhen's most popular hotel buffets.
- Breakfast: 06:30–10:30, complimentary for guests (included in some packages)
- Lunch: 12:00–14:30, from ¥388
- Dinner: 18:00–21:30, from ¥488 (weekends ¥588)
Grand Hyatt Steakhouse
Specializing in premium Australian and American beef, cooked on a Josper charcoal grill. Signature cuts include 450g Australian wagyu ribeye and USDA Prime T-bone. Paired with curated wines — one of Shenzhen's finest steakhouse experiences. Per person: ¥600–1,000.
Chinese Restaurant
Fine Cantonese cuisine and dim sum by seasoned chefs. Lunch dim sum packages offer excellent value; dinner standouts include crispy roast duck, steamed tiger prawns, and chili crab in beggar's style. Multiple private dining rooms available for business entertaining.
Lobby Lounge
An elegant double-height space offering classic afternoon tea (¥288 for two) and craft cocktails. Weekend afternoon tea often requires advance reservations; Klook early bookings are recommended.
5. Spa & Wellness Facilities
Staying at Grand Hyatt Shenzhen isn't just one night — its leisure facilities justify a full-day visit.
Infinity Pool
The hotel's signature outdoor infinity pool sits at 30+ floors, overlooking the Futian CBD skyline. Excellent natural light during the day; stunning city lights in the evening. Poolside loungers and light snacks available. Open seasonally May–October.
Grand Hyatt Spa
Offers Chinese, Thai, and Swedish massage therapy, steam rooms, saunas, hydrotherapy pools, and relaxation suites. 60-minute aromatherapy massage from ¥680; Klook packages often include 20% discounts. Book 1 day in advance.
24-Hour Fitness Center
Technogym premium equipment, free-weight zones, yoga and Pilates studios. Complimentary for all guests.
6. Location & Transportation
Grand Hyatt Shenzhen's location is its core advantage — situated in Shenzhen's CBD epicenter, with major commercial and cultural landmarks within walking distance.
Nearby Landmarks (Walkable)
- Shenzhen Convention & Exhibition Center: 3-minute walk — perfect for trade show attendees
- COCO Park: 5-minute walk — Shenzhen's premier shopping and leisure destination
- Lianhua Mountain Park: 15-minute walk — summit views of the entire Futian area
- Shenzhen Civic Center: 10-minute walk — iconic landmark
- Huangting Plaza: 8-minute walk — upscale shopping and dining complex
From Hong Kong
Grand Hyatt Shenzhen is the ideal base for Hong Kong travelers doing weekend shopping or leisure visits. Transportation is highly convenient:
- High-speed Rail (Fastest): Hong Kong West Kowloon Station → Futian Station in just 14 minutes, then 5-minute taxi or 15-minute walk to the hotel. Ticket: HK$68.
- Futian Port: MTR East Rail to Lok Ma Chau → clear customs → Metro Line 4 to Huacheng Center. Total: ~45 minutes.
- Huangguan Port: Open 24/7. Taxi to hotel: ~15 minutes, ¥25–35.
- Shenzhen Bay Port: Convenient for Tuen Mun/Yuen Long residents. Taxi to hotel: ~25 minutes.
7. Klook Booking Packages
Klook packages offer the best savings — typically 20–35% cheaper than booking room and dining separately. Common options:
| Package | Includes | Reference Price |
|---|---|---|
| Room + Double Breakfast | Grand Room 1 night + 2 buffet breakfasts | From ¥688 |
| Room + Dinner Buffet | Grand Room 1 night + 2 dinners at The Market | From ¥1,088 |
| Executive Club Package | Club Room 1 night + lounge access + double breakfast | From ¥1,288 |
| Spa Retreat | Grand Deluxe 1 night + 60-min couples spa + double breakfast | From ¥1,588 |
| Family Package | Deluxe 1 night + 4 breakfasts + kids amenities | From ¥1,388 |
Prices vary by season and availability — check Klook for current rates. Weekend and holiday premiums typically add 20–30% — avoid Golden Week and Chinese New Year peaks if price-sensitive.
8. Hong Kong Visitor Tips
More and more Hong Kong residents enjoy weekend "north trips" to Shenzhen — identical 5-star experiences at 1/3 to 1/2 Hong Kong prices. Pro tips for HK travelers:
- Payment: The hotel accepts credit cards, WeChat Pay, Alipay, and UnionPay. Pre-activate mainland Alipay/WeChat for hassle-free in-city spending.
- Mobile Internet: Consider a China eSIM for Shenzhen use — no VPN needed for WhatsApp, Google, etc.
- Ideal Itinerary: Friday after work → cross border → check-in → Saturday explore hotel facilities + COCO Park → Sunday checkout → COCO Park shopping → afternoon return to Hong Kong.
- Exchange Rate: Currently ~1 CNY = 1.1 HKD; Shenzhen pricing is highly attractive for Hong Kong visitors.
- Hong Kong ID Document: Ensure your Hong Kong Resident Travel Permit is valid — required for check-in.
- Taxi Apps: Use Didi Chuxing for convenient, transparent pricing versus street hailing.
9. Who Is This Hotel For?
- Business Travelers: Adjacent to the Convention Center; strong executive lounges and business facilities; flexible meeting space.
- Hong Kong Weekend Getaway Guests: 14-minute rail connection with 5-star experience at 1/3 Hong Kong prices.
- Food & Beverage Enthusiasts: The Market buffet and steakhouse are among Shenzhen's top tier.
- Couples: Infinity pool + spa + fine dining = perfect romantic weekend.
- Families: Spacious rooms, kids' amenities, nearby shopping malls with family activities.
Less suitable for: Budget travelers (Futian has many ¥200–400 business hotels), pure shopping focus (consider Luohu for closer mall access).
10. Frequently Asked Questions
Q: Check-in and check-out times?
Standard check-in 15:00 / check-out 12:00. Hyatt members get late check-out to 14:00 (subject to availability). Some Klook packages include 14:00 late check-out.
Q: Is there free parking?
Yes, complimentary valet parking for guests (underground garage). Non-guests dining receive 3 hours free parking.
Q: Can I book just the buffet without a room?
Yes. Klook offers standalone The Market buffet vouchers — lunch from ¥328, dinner from ¥428, about 15% off counter prices.
Q: Facilities for children?
The hotel provides cribs (advance notice), children's slippers, and toiletries. Children under 6 eat free at The Market (with paying adult). COCO Park has playgrounds and family restaurants nearby.
Q: Do room prices spike during trade shows?
Yes. Major exhibitions (Hi-Tech Fair, Cultural Industries Fair) can drive prices up 50–100%, with sell-outs weeks in advance. Once show dates are confirmed, lock in Klook rates early — most packages include free cancellation.
11. Why Book Through Us
- Klook packages save 20–35% vs. separate room + dining bookings;
- Instant e-confirmation, scan QR code at check-in;
- Most packages allow free cancellation up to 24–72 hours before;
- Multi-currency support: HKD, CNY, USD, and more;
- Klook points earned toward future bookings.