Disclaimer: tickets.bj.cn is an independent travel information portal. We are not affiliated with any attraction or ticket operator.
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Contact tickets.bj.cn

Questions, corrections, partnership inquiries — we'd love to hear from you.

📧 Main inbox: contact@tickets.bj.cn

We reply to all email within 2 business days. English, Chinese and Japanese all welcome.

Please use the right subject line

  • Content corrections (opening hours have changed, prices have changed, broken links) — please prefix the subject with [Correction]. We verify and fix within 48 hours.
  • Reader feedback (suggesting an attraction to add, a section that's unclear) — use [Feedback].
  • Business inquiries (advertising, content commissions, partnerships) — use [Business] and please include a company brief and what you'd like to discuss.
  • Press inquiries — use [Press].
  • Copyright (image licensing, content reuse) — use [DMCA] and include the specific URL plus proof of ownership.

Orders and refunds

This site does not handle orders or refunds of any kind. If you've already placed an order on Klook, please:

  1. Sign in to your account at www.klook.com and open "My Bookings";
  2. Click the "Customer Support" button on the relevant order to start a live chat;
  3. Or call the Klook customer-support hotline (see Klook's "Help Center" for numbers).

tickets.bj.cn cannot view, modify or cancel any order.

Response times

Email received on weekdays (Monday to Friday, 9:00–18:00 Beijing time) is usually answered within 24 hours. Weekend email is answered the following business day. Replies may be delayed during Chinese national holidays.